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Terms and Conditions

Shopping Basket

You can review and make any necessary changes to the details you have entered (e.g. name, address, payment method, items added) in your shopping basket before confirming your order.

The availability of items on our website is shown next to the name and description of each item.

When happy with the details of your purchase you can confirm your order by clicking ‘Submit Order’. You will then be able to complete the transaction by paying through our 100% secure online payment system.

Once the transaction is complete your order will be received by our team for processing. In some cases we may request more information to fulfil the order. reserves the right to refuse any order.

The order details are stored electronically. If you require a paper copy please print the ‘Order Confirmation’ that appears on your screen once you have submitted your order. This information is also sent to the email address that you provided.


Prices & Delivery

All prices are in Pound Sterling and include VAT.

Next working day delivery cost is £3.95. Orders of £50.00 or over will receive FREE next working day delivery. Please note that we currently deliver to addresses within the UK & Northern Ireland only.

Deliveries will be made by courier to the delivery address provided at checkout. Please note that a signature is required upon receipt of delivery.



Payments can be made by debit card (Visa Debit, Visa Electron, Maestro), credit card (Visa, MasterCard, American Express) or PayPal.

Payment by cheque or cash in the post will not be accepted. In this case, is not responsible for any loss. Cheque or cash payment in person will not be accepted.


Refunds, exchanges & order cancellations

Customers can cancel orders within 14 days. The period begins from the moment the order is received. In cases of cancellation the customer must contact and follow the steps as directed. The customer has a further 14 days to return the goods to us. Upon actual return the purchase will be cancelled and the item costs will be refunded. The cost of the returned item(s) will be credited to the same card or PayPal account by which the payment was made. It is important to return the item(s) in perfect condition, unused and in the original packaging. Delivery costs cannot be refunded.

To make a return, please log in to your customer account or contact us for instructions on how to proceed. If you exercise your right of cancellation, will make every effort to reimburse you as soon as possible.

Customised and personalised items are exempt from these regulations and refunds for purchasing such items cannot be provided.


Availability of Experiences

Experience packages are subject to availability. If any experience package is not available, the customer will be informed and an alternative offered. Prior contact with the service provider to clarify any details and check availability is recommended.

To redeem the voucher, the customer must ensure the availability with the appropriate service provider and make the booking with the service provider directly.

The information regarding the duration of activities serves as a reference only. The customer is responsible for ensuring they allocate enough time to undertake the activity fully.

Experience descriptions are valid at the time of inclusion on our website. The content of an experience can nonetheless be subject to change.

The experience images on our website are to be treated as indicative, not binding and may differ from reality. does not guarantee the absence of errors in the data published online and in prices quoted.


Experience Participant Requirements

Participants of certain experiences may be required to meet a number of conditions in order to take part. These conditions (such as age, meeting health criteria, size, clean driving license etc.) can be found on the product description or by contacting the activity provider.

When booking the experience with the provider the customer assumes full responsibility, for themselves and/or the person receiving the gift voucher, to be eligible to participate in the purchased experience. is not liable in cases in where these conditions are breached.

Several experiences offered by depend on meteorological factors. For these types of activities, customers are recommended to consult the service provider prior to the appointment in order to confirm that it will take place as arranged. In cases where the activity cannot be undertaken, the supplier may provide the customer with the option to reschedule or amend the reservation. In these cases, will not pay compensation for any additional costs that may be attributed (e.g. travel expenses, accommodation, insurance, holidays, etc.).


Copyright & Trademark Rights

This website has been created by for information purposes and for personal and professional use. owns this website and is the owner of the intellectual property rights of all pages and all contents thereof including the domain name. The intellectual property rights (including and without limitation: brands, logos, descriptions, photographs, icons, images etc.) are owned by or by the wholesaler, product manufacturer or provider of services offered. As intellectual property they are protected by UK and international law.

Without the prior written permission of, or where appropriate the wholesaler, product manufacturer or service provider, you may not copy, store, host, distribute, reproduce, transmit, publish or use beyond a normal and necessary manner in order to visit the site and use the services provided. The liability for the illegal, fraudulent or immoral use of protected intellectual property rights from this website by third parties rests solely with the user, exempting of any liability arising from such conduct. is not responsible for the direct or indirect linking from external websites (hyperlinks) as well as the content contained on these websites. also assumes no responsibility for information contained on websites of third parties which may be accessed by links from The presence of links on are for informational purposes only and are in no way a recommendation thereof. The same applies to third-party websites that contain links to



In the case of disputes, the laws that apply are those which govern our company headquarters. In the event that any clause is void this shall not affect the validity of these Terms and Conditions. reserves the right to modify these Terms and Conditions at any time.